Privacy Policy
Last updated: January 2025
1. Introduction
Proways Consulting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
Contact Information: Name, email address, phone number, business address
Profile Information: Company name, job title, website, social media profiles
Account Information: Username, password (encrypted), account preferences
Communication Data: Messages sent through our support system
2.2 Technical Information
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, features used, time spent on our platform
QR Code Data: QR codes generated, scan statistics, redirect URLs
Log Data: Server logs, error reports, performance metrics
2.3 Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our services and user experience
3. How We Use Your Information
We use your information for the following purposes:
Service Provision: To provide and maintain our QR code generation services
Account Management: To create and manage your user account
Communication: To send you service updates, support responses, and important notices
Personalization: To customize your experience and provide relevant content
Analytics: To understand how our services are used and improve them
Security: To protect against fraud, abuse, and unauthorized access
Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, including:
Cloud hosting and storage providers
Email and SMS service providers
Analytics and monitoring services
Payment processors (if applicable)
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
Valid legal requests from government authorities
Court orders or subpoenas
Protection of our rights, property, or safety
Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption: Data is encrypted in transit and at rest using industry-standard protocols
Access Controls: Limited access to personal information on a need-to-know basis
Regular Audits: Periodic security assessments and vulnerability testing
Staff Training: Regular training on data protection and privacy practices
Incident Response: Procedures for handling security breaches and data incidents
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services and develop new features
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Restriction: Request limitation of processing in certain circumstances
Objection: Object to processing based on legitimate interests
Withdrawal of Consent: Withdraw consent for consent-based processing
To exercise these rights, please contact us at support@proways.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
Standard contractual clauses approved by relevant authorities
Adequacy decisions by data protection authorities
Other appropriate safeguards as required by applicable law
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the updated policy on our website
Sending you an email notification
Displaying a prominent notice on our platform
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@proways.com
Website: https://www.proways.com
13. Regional Privacy Rights
13.1 European Union (GDPR)
If you are in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
13.2 California (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.
13.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate. Please contact us if you have questions about your specific rights.